Privacy Policy

Last updated: January 2024

Pursuant to Article 13 of EU Regulation 2016/679 (GDPR), Abbigliamento Chiaramoni owned by Bianchini Carla, with registered office in Macerata (MC), Via Tommaso Lauri 30, VAT number IT01507220430, informs you about the processing of your personal data collected through the website https://www.chiaramonimacerata.it.

Data Controller

The data controller is Abbigliamento Chiaramoni owned by Bianchini Carla, registered office in Via Tommaso Lauri 30, Macerata (MC), 62100, Italy. You can contact us at abb.chiaramoni@gmail.com.

Data Collected

We collect the following personal data when you make a purchase or contact us:

• Name and surname
• Email address
• Shipping and billing address
• Phone number
• Payment data (processed exclusively by Stripe; we do not store card details)

Purpose and Legal Basis of Processing

Your personal data is processed for the following purposes:

• Order fulfilment — processing purchases, shipping, and after-sales support (legal basis: contract performance, Art. 6(1)(b) GDPR)
• Legal obligations — tax and accounting compliance (legal basis: legal obligation, Art. 6(1)(c) GDPR)
• Customer communications — responding to enquiries and support requests (legal basis: legitimate interest, Art. 6(1)(f) GDPR)

Data Retention

Personal data is retained for the period strictly necessary to fulfil the purposes described above. Order and transaction data is kept for 10 years to comply with Italian tax law. Data relating to customer support enquiries is deleted after 2 years from the last interaction.

Data Sharing

We may share your data with the following third parties, solely for the purposes stated above:

• Stripe Inc. — payment processing (see Stripe Privacy Policy)
• Google LLC (Google Analytics 4) — website traffic analysis using anonymised, aggregated data. Google may transfer data outside the EU under Standard Contractual Clauses (see Google Privacy Policy)
• Courier services — for order delivery
• Accounting and legal consultants — for administrative and fiscal obligations

We do not sell, trade, or otherwise transfer your personal data to third parties for marketing purposes.

Your Rights

Under the GDPR you have the following rights regarding your personal data:

• Right of access (Art. 15)
• Right to rectification (Art. 16)
• Right to erasure / "right to be forgotten" (Art. 17)
• Right to restriction of processing (Art. 18)
• Right to data portability (Art. 20)
• Right to object (Art. 21)

To exercise any of these rights, please contact us at abb.chiaramoni@gmail.com. You also have the right to lodge a complaint with the Italian data protection authority (Garante per la Protezione dei Dati Personali) at www.garanteprivacy.it.

Cookies

This website uses technical cookies strictly necessary for its operation (e.g. shopping cart, session management). In addition, if you give your consent via the cookie banner, we use Google Analytics 4 cookies to collect anonymised, aggregated data on website usage (pages visited, session duration, traffic sources). No profiling cookies are used.

You can withdraw your consent at any time by clearing your browser cookies and reloading the page. Google Analytics data is retained for 14 months.